I think I am about to be sick. The Leapfrog Leappad Explorer’s screen is completely ruined due to removing the battery compartment like Leapfrog recommended. THERE ARE SEVERAL UPDATES BELOW, AND HELPFUL INFO!
I just wrote an excellent review about the Leappad because it was so durable, which it is; however, the screen obviously couldn’t take sharp objects. Unfortunately, the tip of the stylus broke and left the pen sharp at the end. If you look closely at the picture above, you can see a little bit of the pen sticking out of the gray tip. Apparently when I thought my daughter was drawing on her Leappad, she was really scratching up the screen with the broken stylus.
So how did the Leappad get scratched? By doing what LEAPFROG recommended. They recommend to use the stylus to remove the battery compartment, which you can see in the video located on this page. DON’T DO THIS. Please use a coin to remove the battery compartment cover, it works MUCH BETTER. (Readers, this blog post is in reference to the first generation Leappad Explorer). (My daughter is 3 years old, so she did not verbalize to me at the time that the pen scratched the Leappad).
I read online that Leapfrog has replaced the Leappad when the screen has cracked. I will be calling first thing in the morning to see if I can purchase a replacement screen or something. I REALLY hope they will let me buy a screen or something. Check out the LeapFrog LeapPad 2 .
I really really hope I don’t have to buy a whole new Leapfrog Tablet because it still works! Just the screen is a disaster. UPDATE BELOW!
UPDATE NUMBER 1: Yesterday, April 23, 2012: Leapfrog sent me a brand new replacement. I would have received the Leappad sooner, but the Leapfrog employee sent the return instructions to the wrong email address even after repeating back the email address. Whatever, no biggie. I am just grateful they were willing to send us a replacement. We are allowed one replacement, so this Leappad must be taken care of (UPDATE NUMBER 2 BELOW!).
My husband asked the Leapfrog employee if they sell screen protectors. Guess what the employee said? “Sir, we do not sell Leapfrog Leappad screen protectors because the Leappad is durable enough to not need screen protectors”. Okay, obviously his response was 100% robotic, because anybody looking at this picture above can see this Leappad was damaged.
Today I purchase a screen protector off Amazon. I hope it works well. XtremeGUARD© LeapFrog LEAPPAD EXPLORER Screen Protector (Ultra CLEAR) <—YES it works great.
UPDATE NUMBER 2: The new Leappad fell on the ground when the car door opened and it doesn’t work properly now. It turns on but won’t work past turning on. My son has dropped his before and it never broke.
UPDATE NUMBER 3: My mom bought my daughter a new Leapfrog Leappad 2 for Christmas 2012. Specifically the LeapFrog LeapPad2 Explorer Disney Princess Bundle.
Although we had trouble with my daughter’s Leapfrog Leappad Explorer 1, we still decided to give it another shot. My son has the green Leappad and never has had a problem with it.
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